Privacy policy
This Privacy Policy explains how GRACE & OLIVIA (the "Website", "we", "us", or "our") collects, uses, and discloses your personal data when you visit our website, use our services, make a purchase via graceandolivia.com (the "Website"), or otherwise interact with us through the Website (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with these terms, do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the "Last Updated" date, and take other actions as required by applicable law.
How We Collect and Use Your Personal Data
To provide the Services, we collect personal data about you from various sources, as described below. The specific types of data we collect and use depend on how you interact with us.
In addition to the uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of use, and protect or defend the Services, our rights, and the rights of other users.
What Personal Data Do We Collect?
The types of personal data we collect about you depend on how you interact with our Website and Services. “Personal data” refers to information that identifies, relates to, describes, or can be associated with you. Below is an overview of the categories and specific types of information we collect:
Information We Collect Directly From You
Information you provide directly through the Services may include:
- Contact details: Your name, address, phone number, and email address.
- Order information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information: Your username, password, security questions, and other information for account security.
- Customer service information: Information you share when communicating with us, such as messages sent through the Services.
How We Use Your Personal Data
We use your personal data for the following purposes:
- Providing products and services: Processing your orders, managing accounts, arranging shipments, and facilitating returns/exchanges.
- Marketing and advertising: Sending promotional communications and personalizing advertisements.
- Security and fraud prevention: Detecting and preventing potential fraudulent or unlawful activities.
- Communication and improvements: Providing customer service and optimizing our Services.
Cookies
We use cookies to enhance your user experience and collect analytical data. For more details, please see: Shopify Cookies.
Disclosure of Personal Data
We may share your personal data in the following circumstances:
- With service providers who perform services on our behalf.
- With business and marketing partners for promotional purposes.
- With your consent, for specific disclosures you approve.
Your Rights
Depending on your location, you may have certain rights regarding your personal data, such as access, correction, deletion, or restriction of processing.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@graceandolivia.com.